Privacy Policy

Effective Date: 4/1/2025

This Privacy Policy outlines Hand of Hope Thrift Boutique ("we", "our", or "the Company") practices with respect to information collected from users who access our website at https://handofhopeflm.com ("Site"), or otherwise share personal information with us (collectively: "Users").

Processing of your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter "Personal Information") is necessary for the performance of our contractual obligations towards you and providing you with our services, to protect our legitimate interests, and for compliance with legal and financial regulatory obligations to which we are subject.

When you use the Site, you consent to the collection, storage, use, disclosure, and other uses of your Personal Information as described in this Privacy Policy.

We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions.

We collect two types of data and information from Users:

1. Non-personal Information:
Information that does not identify an individual, such as aggregated usage data, technical information transmitted by your device (browser type, operating system, language preferences, access time), and online activity (page views, clicks, browsing habits).

2. Personal Information:
Information that identifies or can identify an individual with reasonable effort, such as:

• Device Information: Geolocation, IP address, unique identifiers (MAC address, UUID), device type.
  
  
• Registration Information: When you voluntarily provide your full name, email address, physical address, and any other information during website interactions or newsletter sign-ups.
  
  

We collect your Personal Information from:

• When you voluntarily provide your details (e.g., filling out a form on our Site).
  
  
• When you use or access our Site.
  
  
• From third-party providers (e.g., traffic analytics vendors).
  
  

We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy.

We may use information to:

• Communicate with you and provide updates about our services.
  
  
• Respond to inquiries and customer service needs.
  
  
• Serve you advertisements based on your interests.
  
  
• Improve our Site and services through analytics and research.
  
  
• Offer you promotional materials (with opt-out options).
  
  

Additionally, we may share Personal Information with trusted third-party vendors for hosting, advertising, analytics, and customer service purposes. These vendors are required to maintain confidentiality.

We may also disclose information if necessary to comply with legal obligations, investigate fraud or security issues, or protect rights and safety.

You may request to:

• Access your stored personal information.
  
  
• Receive a copy of the personal data you provided.
  
  
• Correct inaccurate information.
  
  
• Request the deletion of your information.
  
  
• Object to or restrict how we process your data.
  
  
• File a complaint with a regulatory authority.
  
  

If you wish to exercise any of these rights, contact us at:
handofhope.flm@gmail.com or call 810-776-8020.

We retain your information for as long as necessary to provide services and fulfill legal obligations. We aim to destroy outdated information promptly.

Our Site uses cookies to:

• Enable website features.
  
  
• Remember preferences.
  
  
• Provide personalized content and advertisements.
  
  
• Collect analytics data.
  
  

You can control cookie settings through your device preferences.

We also use Google Analytics to improve our services. Google may collect and retain certain non-personally identifiable data as governed by its own Privacy Policy.

This Privacy Policy does not apply to third-party websites or services that we do not control. Please review their policies separately.

We implement industry-standard security measures to protect your information and require our partners to do the same. However, no system is completely immune to unauthorized access.

If data is transferred outside the European Economic Area (EEA), we ensure adequate protection through approved legal mechanisms.

We may serve ads using third-party platforms based on your Site usage.
You can opt-out from personalized advertising via emailing us at  handofhope.flm@gmail.com

We may contact you with marketing offers but will provide opt-out options in each message. If you unsubscribe, we will honor your request promptly.

In the event of a corporate merger or sale, your information may be transferred as part of the transaction.

We do not knowingly collect personal information from minors. If you believe a minor has shared information with us, please contact handofhope.flm@gmail.com immediately.

We reserve the right to amend this Privacy Policy. Material changes will be effective immediately upon posting. Your continued use of our Site means acceptance of the updated policy.

If you have any questions, please contact:

Hand of Hope Thrift Boutique
Email: handofhope.flm@gmail.com
Phone: 810-776-8020

Last Modified: 4/28/2025